How to Renew or Replace your Lost, Damaged or Expired IYT Certificate

 All IYT Worldwide certificates require renewal (revalidation) every five years. Two of the most frequent questions we receive are:

  • “How do I replace a lost, stolen or damaged certificate?”
  • “How do I renew my certificate?”

You will find the instructions for renewing (revalidating) and obtaining a replacement (duplicate) below. If your certificate has been lost, damaged or stolen we (IYT Worldwide - www.IYTnet.com ) are happy to provide a duplicate. There is no need to contact the school to do this on your behalf.

Renew or Replace your IYT Certificate - Step-by-Step Details

If you already have a profile registered in our system and can view your certificates online. Please follow these directions:

  • Login and make sure your profile information is up to date.

    • Headshot: Upload a photo of your face and shoulders. IMPORTANT: This photo will be printed on your ID card. Make sure the photo is straight, bright, clear and contains your entire face and head. No hats or sunglasses. You may smile.

    • Passport or government issued ID: Upload a scan (or take a very clear photo). Be sure the full page is visible as we must be able to clearly see your name, date of birth and photo.

  • Under the Dashboard tab, click View My Profile.

  • Click on the Certificates tab to see your list of certificates.

  • Select each certificate you would like to revalidate (renew) by checking the box on the right, then click Revalidate (or Replace if you want to replace your certificate).

  • Follow the prompts through to the payment process to complete your order. (Keep in mind that you will be required to make a payment at the end of this process. We accept VISA, MC or PayPal).

NOTE: For Master of Yachts and STCW certificates, during the checkout process you will be asked to upload documents required for those certificates. See What documents do I need to submit for more info.

Please see information about Shipping & Handling below. If airmail is the chosen method of shipment and the package is lost you will be billed for the full cost of the replacement plus shipping

Shipping & Delivery

  • Certificates will be processed and shipped only after payment has been received.

  • Please allow four weeks for processing. This does not include delivery time.

  • Airmail may take up to four weeks to reach final destination, if at all. It is not traceable so there is no tracking number. We strongly discourage airmail and are not responsible for lost airmail shipments.

  • If airmail is the chosen method of shipment and the package is lost, you will be billed for the full cost of the replacement plus shipping.

  • Courier takes three to five business days depending on location and you will receive the tracking number when your order ships.

Renewal/Replacement Costs

See our full revalidation price list here: reval-duplicate-price-list.pdf

Why is renewal required?

As part of our Quality Management System, all command level certificate s are now required to be renewed just as one must renew a driver’s license, pilot’s license and passport. Students are able to renew their certificates on our website.

Reasons to renew:

  1. Most IYT Worldwide certificates are mandated by various governments to be renewed every five years, therefore, it is a requirement that we must adhere to.

  2. Students can get updates on new rules or regulations that have come into place since they were certified.

  3. Any change of address, email, ID number or other information can be amended when renewing.

  4. If a student does not renew we will assume that they are no longer active sailors and can be removed from our database.

  5. If a student has been involved in an accident due to their own fault or illegal behaviour, we reserve the right not to renew their certificate.

  6. If a national government agency, marine police or administration has good reason for a candidate’s certificate to be withdrawn or asks for it not to be renewed in the interests of public safety, IYT can do so at this time.

 

 

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SailQuest Update - Response to Corona Virus/COVID-19

As I am sure you are aware, the Corona Virus/COVID-19 is creating international travel issues. At this time, however, it is business as usual at SailQuest Sailing School and all scheduled course dates and sailing events are still running as scheduled. It is a great time of year for sailing here in the Gulf of Thailand!

To keep updated on the situation in Thailand and restrictions regarding incoming visitors,  see the Thailand Department of Disease Control website. Travelers should also be aware of any warnings or restrictions that may be posted in the country you will return to following your SailQuest dates.

This situation will certainly effect some who have already booked course or event dates or those who may be thinking of doing so. The SailQuest refund and re-schedule policy remains the same as always. If for any reason you need to cancel  your booking, we will issue a full refund of your booking deposit or full payment, minus any bank transfer fees. Or we can hold your payment and you can re-schedule to more convenient dates as your schedule allows.

We are also implementing a daily temperature check policy for instructors and students and encouraging continued good hygiene practices for all. Anyone who is not feeling well or showing symptoms… please stay home!

These are tough times for travelers and business owners alike, but we are all trying to make the best of it.

Let me know if you have any additional questions.

Good health and Happy Sailing!

Capt. Tim & the SailQuest team

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We look forward to providing an exceptional, rewarding sailing experience. We are standing by now to reply to any questions or provide any details regarding our sailing program. Thank you.
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