What is the SailQuest payment, cancellation and refund policy?
After selecting course or events dates, SailQuest requires a 25% deposit to confirm your booking and reserve your place for your selected dates.
Unless other arrangements have been made, total payment is due on the first day of class or before departure for other SailQuest sailing events and can be paid by cash in our office or online using a credit card and/or Paypal. Contact us for other payment options.
We understand that your schedule can change. Should a student cancel his enrollment before the course date, the deposit is non-refundable, but we are usually able to transfer your deposit payment to other more convenient dates without additional charge.
In truth, if you make a payment and then want your money back, we typically just give it back minus any transfer costs, but we do reserve the right...
In the event you do need to re-schedule your dates or cancel a booking, please give as much notice as possible so we can fill the vacancy.
Should a student "no show" or decide to not continue with the training program or event, for any reason, SailQuest reserves the right to award a refund, either all, part or none of the payment received, on an individual basis.
Please contact us if you have any issues.